Just the Goods ships worldwide via Canada Post, USPS, UPS & FedEx
To offer the lowest possible "public wholesale" product pricing, the cost of shipping is not factored into the price of each individually handmade item. Shipping rates are calculated in a transparent fashion by cubic weight according to the terms of each carrier.
Please note: Clients are responsible for providing correct shipping information at checkout. Please double check that your address is correct before submitting your order. Just the Goods can help you make changes to your shipping address before your order has shipped, but can not make any changes to your address after your order has been shipped. Thank you.
Updated May 31, 2024 to clarify EU and UK shipping policies
Within Winnipeg
Please click here to find a list of Just the Goods' retail partners and the selection of products the carry: https://justthegoods.net/pages/shop-retail
Pick up
Orders can be picked up at Organic Planet (877 Westminster Avenue, Wolseley) beginning on the date indicated at checkout. The pick up date is updated weekly and reflects the amount of time it takes for your order to be made then transported to OP as part of a batch. The $4.00 charge for pick up at Organic Planet subsidizes the cost of bike courier taking parcels to Organic Planet, and $2.00 per parcel is given to Organic Planet as an honorarium for safekeeping parcels for up to four weeks after they have been delivered for pick up. Please pick up your parcel within four weeks as any items left longer are considered abandoned and there is no guarantee they will still be there.
Shipping
Parcels shipped by Canada Post depart on Fridays, but sometimes earlier. All orders shipped by Canada Post include complete tracking information.
UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc), which doesn't really apply within Winnipeg. It is faster and more affordable to choose Canada Post.
Within Canada
Estimated delivery within CANADA is 1 - 5 business days after mailing on Fridays (depending on your region), but is not currently guaranteed as Canada Post is working as best they can under current circumstances and delays are to be expected. A tracking number is automatically generated by Canada Post and sent by email as soon as postage for your order has been processed.
Shipping via UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc).
To the United States and/or virtual mailboxes in the United States
A tracking number is automatically generated by USPS and sent by email when e-postage is processed. It may take approximately 24 hours for the number to become live within the USPS tracking system depending on when it is scanned in at the post office. Please check your spam folder or your justthegoods.net account if you don't find this information in your inbox.
Parcels destined to the US ship on Wednesday and Friday mornings. Delivery takes approximately 1 - 5 business days thereafter, but may be delayed given the variety of circumstances currently impacting USPS. Please note that Items often take longer to arrive in November, December or January due to high volume and/or inclement weather.
Shipping via UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc).
England, Scotland, Wales & Northern Ireland
Brexit came into effect on January 1, 2021 and that changed how Just the Goods could be shipped to addresses in England, Scotland, Wales, and Northern Ireland after 12 years of routinely shipping to this region.
All parcels imported into the UK under £135 GBP are now subject to VAT that must be paid at the international point of sale, then forwarded on to the UK instead of simply being collected by British customs agents once the parcel has landed in the UK. Just the Goods does not have it's own British VAT number and is unable to accommodate this administrative requirement. I tried using Etsy's VAT collection process until May 2023, but it proved to be unreliable.
Those in the UK seeking to purchase Just the Goods products are welcome to explore re-shipping services using a virtual mailbox in the US.
Please click here to learn more virtual mailbox / re-shipping services or scroll down to the section called "➡ Looking for lower international shipping rates, including options for shipping to the EU and UK?"
Europe, minus Germany
On July 1, 2021, changes to EU import laws changed how Just the Goods shipped to addresses in Europe after 12 years of routinely shipping to this region.
All parcels imported into Europe under 150 EUR are now subject to VAT that must be paid at the international point of sale, then forwarded on to the EU instead of simply being collected by EU customs agents once the parcel has landed in Europe. Just the Goods does not have it's own European VAT number and is unable to accommodate this administrative requirement. I tried using Etsy's VAT collection process until May 2023, but it proved to be unreliable.
Those in Europe seeking to purchase Just the Goods products are welcome to explore re-shipping services using a virtual mailbox in the US.
Please click here to learn more virtual mailbox / re-shipping services or scroll down to the section called "➡ Looking for lower international shipping rates, including options for shipping to the EU and UK?"
. . .
PLEASE NOTE AN EXCEPTION CONCERNING GERMANY: Regretfully Just the Goods is no longer able to ship to Germany due to VerpackG (2019 Packaging Act) that came into effect July 1, 2022. At this time, I am unable to undertake the administration required to procure and maintan a LUCID ID number. If this changes I will make a formal annoucement to that effect. Thank you in advance for your understanding.
Other International Destinations
Orders to other international destinations ship via Canada Post or USPS on Fridays.
As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only XpressPost by Canada Post and International Priority by USPS will be offered from those carriers. Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliablity.
➡ Looking for lower international shipping rates, including options for shipping to the EU and UK?
Just the Goods partners with a third party broker to ship to the US via USPS domestic mail. This means it is far more affordable for customers in the US to order from Just the Goods than it is for Candians within Canada.
Clients in other parts of the world can take advantage of this US domestic shopping benefit through global re-shipping and parcel consolidation services known as virtual mailboxes:
- MyUS.com provides global service, including to Australia, Brazil, India, Japan, New Zealand, South Africa, United Arab Emirates, and more. It's even used by Canadians unable to purchase from shops that won't ship beyond the US.
- Ship7.com, PlanetExpress.com, and BoxInUS.com are popular among JTG clients in Europe
- Reship.com is a popular choice for clients in the UK
- AramexGlobalShopper.com specializes in serving South West Asia and North Africa (a.k.a. the "Middle-East")
Each country may have it's preferred reshippers, so it is best to conduct research from your area to determine which company offers the best reviews. Parcels shipped by this method, like other parcels to the US, ship out on Wednesdays and Fridays.
Shipping rates explained by geographical region
Just the Goods is comprised of two lines -- over 140+ are offered as "Just the Goods", handmade products are priced at public wholesale rates, which are 70 - 150% lower than retail. Since shipping is not hidden in the product cost, I charge the real cost of shipping via Canada Post, or USPS, depending on where you're located. For more information about how I price, please click here: http://justthegoods.myshopify.com/pages/how-are-just-the-goods-products-priced.
USA
If you are based in the US, please note that JTG's default pricing is in Canadian Dollars, which convert to approximately 24% less than USD, ultimately translating into an automatic 24% discount. Shipping is based on weight -- the heavier an order, the more the shipping cost. However, since heavier orders usually involve multiple items, the shipping price per item reduces significantly. For example, the first shipping rate is $6 which covers one average item... shipping each item in your order individually would be $6 CAD + $6 + $6 + $6 etc -- combined shipping, even as many 20 items can cost as little as $15.00 CAD, depending on weight.
Also important to note with respect to parcels destined to the US: I'm in Canada but ship to the US using USPS domestic mail by contracting the services of an international brokerage agent and a cross-border courier. Those costs I absorb myself. The advantage for clients, of course, it that they get cheaper domestic mail rates, faster service with tracking, and don't have to pay duty on products crossing the border. Alternatively, shipping to the US with tracking starts at $22.00 CAD.
CANADA
If you are shipping within Canada, sadly, due to the massive size of our country and the cost of fuel, shipping is higher depending on our distance (i.e. British Columbia and Newfoundland are priced at the highest rates relative to Manitoba), but also depending in your distance relative to the nearest sorting centre in your area.
Shipping rates are calculated automatically by Canada Post using their authorized app. Canada Posts raises prices each year, typically in January.
Beyond this, it is important to know that any parcel over 2 cm thick must travel as a parcel since Canada Post does not offer a light packet option, much to the frustration of many since that is available from USPS as well as other carriers worldwide. This is sadly a constant problem for all small-scale producers and shippers in Canada.
Did you know it costs over $11.00 to ship a single lip balm within my own city of WInnipeg, and over $15.00 to ship one single lip balm to Toronto? Wow...
INTERNATIONAL
Just the Goods products are sold at public wholesale rates, so they are not inflated to create the illusion of cheap or free shipping. As such, parcel rates are calculated according to weight: the heavier an order, and the further it must travel, the more fossil fuels must be consumed in transportation accounting for a higher shipping price.
With that being said, Canadians sadly pay some of the highest rates in the world for things like phone and internet service, and shipping rates. It costs over $11.00 CAD for me to mail one single lip balm within my own city of Winnipeg because it is over 2 cm thick. It costs as much as $15.00 - $18.00 to ship to major cities in other parts of Canada, or up to $20 to ship to isolated rural areas in Canada.
Furthermore, Just the Goods' default international rates include door-to-door tracking and insurance. In the past I allowed people to purchase air mail rates that were less expensive, but they didn't read the shipping policy published on my page, and would get angry that there was no tracking, or insurance with those lower priced options. And, over time, I'm afraid an increasing number of parcels were "lost" and, without insurance, I was forced to provide compensation. I can no longer take personal responsiblity for missing or damaged parcels.
If you would like to access a lower shipping rate, I recommend a re-shipping service such as those linked in the section above ("Looking for lower international shipping rates, including options for shipping to the EU and UK?"). I recommend you conduct research from your own location to find out which is most favoured in your region
More about shipping by weight
Ultimately, shipping rates are calculated according to the weight of an orders, not the value of an order, which means that heavier orders cost more to ship than lighter ones. And, again, since I don't increase my product prices to hide the true cost of shipping via the carriers mentioned above, there isn't a way to create the illusion of lower priced shipping.
Over the past 14 years of operation, I've worked as hard as possible to make shipping as transparent and as affordable as possible. My best tip is to combine multiple items into a single parcel to reduce the per item shipping price. Even better, order with friends to divide the cost of shipping between multiple people 😊
Is free shipping really free?
For a more detailed discussion about shipping prices, including the pros -- and mostly cons -- of inflating product prices to create the illusion of free shipping, please feel welcome to check out this post on Instagram: https://www.instagram.com/p/Bv2ENptgqxL/
Complete shipping policy
For complete information about JTG's shipping policy, including policy regarding the correct addressing of parcels, please visit: https://justthegoods.net/pages/order-processing-everything-you-ever-wanted-to-know-about-shipping