Shipping Standards
* Orders to the UNITED STATES are carried across the Canada/US border by an independent courier that handles international customs so parcels may ship from Pembina ND via USPS as domestic mail. A tracking number is automatically generated by USPS and sent by email when e-postage is processed. It may take approximately 24 hours for the number to become live within the USPS tracking system depending on when it is scanned in at the post office. Please check your spam folder or your justthegoods.net account if you don't find this information in your inbox. Parcels destined to the US ship on Wednesday and Friday mornings. Delivery takes approximately 1 - 5 business days thereafter, but may be delayed given the circumstances now impacting USPS (i.e. Covid-19 and Louis DeJoy, the federally appointed postmaster general who took office June 15, 2020, mandating USPS deliver parcels more slowly despite efforts by workers to keep all parcels moving quickly). Delivery by FedEx or UPS is also available if it was selected at checkout. Items are often slower to arrive in November + December due to high volume and/or inclement weather.
* Estimated delivery within CANADA is 5 business days after mailing, but is not currently guaranteed as Canada Post is working as best they can under current circumstances. Parcels within Canada ship on Fridays. A tracking number is automatically generated by Canada Post and sent by email as soon as postage for your order has been processed. Delivery by UPS is also available if it was selected at checkout.
* Estimated delivery time for orders shipped within WINNIPEG is 1 business day after mailing, but is not currently guaranteed as Canada Post is working as best they can under current circumstances. A tracking number is automatically generated by Canada Post and sent by email as soon as postage has been processed. If selected at check out, orders may be picked up at Organic Planet Worker's Co-Op (877 Westminster Ave) beginning on the date selected at checkout. Please pick up your orders within 4 weeks as Organic Planet is unable to retain orders beyond this time. Orders not picked up after 4 weeks are considered abandoned.
* Estimated delivery to OTHER INTERNATIONAL DESTINATIONS ship via Canada Post or USPS on Fridays. As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only Canada Post XpressPost and USPS Priority will be offered. Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliability.
NOTE: Delays due to international customs procedures, while rare, may affect delivery time. Other causes for delays might include extreme weather or other forms of regional emergencies. Slower surface mail shipping is available upon request but IS NOT RECOMMENDED. Due to a heavy production/shipping schedule, cost estimates can not be provided in advance; rather, overpayment of shipping is refunded at the time e-postage is purchased. Surface mail can take as many as 12 weeks and does not offer tracking. Packet service does not include insurance or complete door-to-door tracking and can no longer be offered for that reason.
NOTE: International clients are encouraged to explore re-shipping services such as Borderlinx, Planet Express, and Reship.com, etc, which allows buyers to ship to an address in the US then benefit from discounted international rates only possible through shipping consolidation. Please check reviews online for information about which of many companies best serve your country/city.
Thank you!
* Estimated delivery within CANADA is 5 business days after mailing, but is not currently guaranteed as Canada Post is working as best they can under current circumstances. Parcels within Canada ship on Fridays. A tracking number is automatically generated by Canada Post and sent by email as soon as postage for your order has been processed. Delivery by UPS is also available if it was selected at checkout.
* Estimated delivery time for orders shipped within WINNIPEG is 1 business day after mailing, but is not currently guaranteed as Canada Post is working as best they can under current circumstances. A tracking number is automatically generated by Canada Post and sent by email as soon as postage has been processed. If selected at check out, orders may be picked up at Organic Planet Worker's Co-Op (877 Westminster Ave) beginning on the date selected at checkout. Please pick up your orders within 4 weeks as Organic Planet is unable to retain orders beyond this time. Orders not picked up after 4 weeks are considered abandoned.
* Estimated delivery to OTHER INTERNATIONAL DESTINATIONS ship via Canada Post or USPS on Fridays. As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only Canada Post XpressPost and USPS Priority will be offered. Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliability.
NOTE: Delays due to international customs procedures, while rare, may affect delivery time. Other causes for delays might include extreme weather or other forms of regional emergencies. Slower surface mail shipping is available upon request but IS NOT RECOMMENDED. Due to a heavy production/shipping schedule, cost estimates can not be provided in advance; rather, overpayment of shipping is refunded at the time e-postage is purchased. Surface mail can take as many as 12 weeks and does not offer tracking. Packet service does not include insurance or complete door-to-door tracking and can no longer be offered for that reason.
NOTE: International clients are encouraged to explore re-shipping services such as Borderlinx, Planet Express, and Reship.com, etc, which allows buyers to ship to an address in the US then benefit from discounted international rates only possible through shipping consolidation. Please check reviews online for information about which of many companies best serve your country/city.
Thank you!