Now handmaking orders placed Sept 11 - 17 for shipping Sept 22 or 24 🌿 Orders placed Sept 18 - 24 will be handmade for shipping Sept 29 or Oct 1 🌿 Thank you!

Just the Goods ships worldwide via Canada Post, USPS, UPS, and FedEx

To offer the lowest possible "public wholesale" product pricing, the cost of shipping is not factored into the price of each individually handmade item. Shipping rates are calculated in a transparent fashion by cubic weight according to the terms of each carrier.

Please note: Clients are responsible for providing correct shipping information at checkout. Please double check that your address is correct before submitting your order. Just the Goods can help you make changes to your shipping address before your order has shipped, but can not make any changes to your address after your order has been shipped. Thank you.

Within Winnipeg

Clients within Winnipeg have a wide number of options available to them!

RetailPlease click here to find a list of Just the Goods' retail partners and the selection of products the carry: https://justthegoods.net/pages/shop-retail 

Pick up: Orders can be picked up a Organic Planet (877 Westminster Avenue, Wolseley) beginning on the date indicated at checkout. The pick up date is updated weekly and reflects the amount of time it takes for your order to be made then transported to OP as part of a batch. The $4.00 charge for pick up at Organic Planet subsidizes the cost of Ghost Rider Messenger (bike courier) taking parcels to Organic Planet, and $2.00 per parcel is given to Organic Planet as an honorarium for safekeeping parcels for up to four weeks after they have been delivered for pick up. Please pick up your parcel within four weeks as any items left longer are considered abandoned and there is no guarantee they will still be there.

Shipping: Parcels shipped by Canada Post depart on Fridays, but sometimes earlier. All orders shipped by Canada Post include complete tracking information. 

UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc), which doesn't really apply within Winnipeg. It is faster and cheaper to choose GoodLocal Express Delivery or Canada Post.  

Canada

Estimated delivery within CANADA is 1 - 5 business days after mailing on Fridays (depending on your region), but is not currently guaranteed as Canada Post is working as best they can under current circumstances and delays are to be expected. A tracking number is automatically generated by Canada Post and sent by email as soon as postage for your order has been processed. 

Shipping via UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc). 

United States

Orders to the United States are carried across the Canada/US border by an independent courier that handles international customs so parcels may ship from Pembina ND via as US domestic mail.

A tracking number is automatically generated by USPS and sent by email when e-postage is processed. It may take approximately 24 hours for the number to become live within the USPS tracking system depending on when it is scanned in at the post office. Please check your spam folder or your justthegoods.net account if you don't find this information in your inbox.

Parcels destined to the US ship on Wednesday and Friday mornings. Delivery takes approximately 1 - 5 business days thereafter, but may be delayed given the circumstances now impacting USPS (i.e. Covid-19 and Louis DeJoy, the federally appointed postmaster general who took office June 15, 2020 and has manadated USPS deliver parcels more slowly despite efforts by workers to keep all parcels moving quickly). Items often take longer to arrive in November and December due to high volume and/or inclement weather.

Shipping via UPS may be selected at check out, but please note that choosing UPS as a shipping method does not move orders faster through production and packing/e-postage. Please also note that UPS - like other couriers - has suspended guaranteed delivery dates except for the highest priced shipping levels (i.e. overnight, etc). 

England, Scotland, Wales, and Northern Ireland

Brexit came into effect on January 1, 2021 and that means changes to how Just the Goods ships to addresses in England, Scotland, Wales, and Northern Ireland.

The UK has decided that any parcel imported into the UK under £135 GBP is subject to VAT that must be paid *at the international point of sale*, then forwarded on to the British government instead of simply being collected by British customs agents, as in the case for any import over £135 GBP (approx $235 CAD).

I’m still in the process of deciding whether Just the Goods should register for an independent VAT collection number, which is itself a matter of determining how much administration and expense it will entail. In the meantime, I’ve learned that Etsy has set itself up to collect and re-direct VAT on behalf of their sellers, so it provides a perfect interim solution.

And so, if you’re either located in England, Scotland, Wales or Northern Ireland, or if you’re from another location shipping into these countries/regions, please know that I’ll be able to collect your shipping rate via my website so I can generate a proper shipping label for you, bu I’ll need to move your order to Etsy so you can pay both the VAT calculated at checkout and the 5% service fee charged by Etsy to use their platform.

I’ve already had a chance to troubleshoot this workaround with my first UK-based clients of 2021 and -- of all the possibilities we explored -- re-directing an order placed at justthegoods.net through Etsy was the most logical approach. I apologize for the extra step, but it ultimately assures required taxes are collected and re-directed so your order is more likely to reach its destination without delay or risk of being returned to sender.

I hope this is helpful information for everyone affected! Ooh, in case you were wondering, the Republic of Ireland is part of the EU which -- as of July 1 -- also requiring the same approach to collection of VAT at point of sale, in addition to other tarrif code requirements. 

Having said this... 

Orders to England, Scotland, Wales, and Northern Ireland ship 
via Canada Post or USPS on Fridays. As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only XpressPost by Canada Post and International Priority by USPS will be offered from those carriers.

Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliablity. 

Click the following tab "Other international destinations" to learn about alternate shipping options that might be helpful, particularly if you're ordering from multiple places outside of the UK and wish to consolidate your parcels for better transatlantic shipping rates. 

European Union

As of July 1, 2021 the European Union requires any parcel imported into the EU under 150 EUR is subject to VAT that must be paid *at the international point of sale*, then forwarded on to the EU  instead of simply being collected by customs agents, as in the case for any import over 150 EUR (approx $221 CAD).

I’m still in the process of deciding whether Just the Goods should register for an independent VAT collection number, which is itself a matter of determining how much administration and expense it will entail. In the meantime, I’ve learned that Etsy has set itself up to collect and re-direct VAT on behalf of their sellers, so it provides a perfect interim solution. 

And so, if you’re either located in any of the EU member countries, please know that I’ll be able to collect your shipping rate via my website so I can generate a proper shipping label for you, but that I’ll need to move your order to Etsy so you can pay both the VAT calculated at checkout and the 5% service fee charged by Etsy to use their platform. 

I’ve already had a chance to troubleshoot this workaround with my first UK-based clients of 2021 and -- of all the possibilities we explored -- re-directing an order placed at justthegoods.net through Etsy was the most logical approach. I apologize for the extra step, but it ultimately assures required taxes are collected and re-directed so your order is more likely to reach its destination without delay or risk of being returned to sender. 

Having said this...

Orders ship 
via Canada Post or USPS on Fridays. As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only XpressPost by Canada Post and International Priority by USPS will be offered from those carriers.

Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliablity. 

PLEASE NOTE: Discounted rates via Ascendia are not available because of the tarrif coding requirements for imports into the EU. 

Click the following tab "Other international destinations" to learn about alternate shipping options that might be helpful, particularly if you're ordering from multiple places outside of the EU and wish to consolidate your parcels for better transatlantic shipping rates. 

Overall: My best recommendation for clients shipping to the EU is to use a re-shipping service such as BorderlinxPlanet Express, and BoxInUS so JTG orders are shipped to your virtual mailbox in the United States and the re-shipping service calculates all relevant taxes for you while offering discounted trans-Atlantic shipping costs with complete tracking and insurance. 

Other International Destinations

Orders to other international destinations ship via Canada Post or USPS on Fridays. As of February 2020, Just the Goods no longer offers discounted Canada Post or USPS shipping services to international destinations because they do not include door-to-door tracking or guaranteed delivery dates, and those features have come to be expected as standard. Only XpressPost by Canada Post and International Priority by USPS will be offered from those carriers.

Delivery by UPS or FedEx is also available, and may be the default carrier in cases where the weight of a parcel exceeds the limit for a regional carrier. DHL is no longer offered due to lack of reliablity. 

Looking for lower international shipping rates? Just the Goods partners with a third party broker to ship to the US via USPS domestic mail. This means it is actually cheaper for customers in the US to order from Just the Goods than it is for Candians to order within Canada. Clients in other parts of the world can take advantage of this US domestic shopping benefit by exploring global re-shipping and parcel consolidation services:

  • MyUS.com provides global service, including to Australia and New Zealand
  • BorderlinxPlanet Express, and BoxInUS are popular among European clients
  • OA Cargo Express specializes in serving Japan, Korea and Vietnam
  • Aramex specializes in serving the South West Asian and North African (a.k.a. "Middle-East") region.

Each country may have it's preferred reshippers, so it is best to conduct research from your region to determine which company offers the best reviews. Parcels shipped by this method, like other parcels to the US, ship out on Wednesdays and Fridays. 

Shipping Rates Explained by Geographical Region

Just the Goods is comprised of two lines -- over 140+ are offered as "Just the Goods", handmade products are priced at public wholesale rates, which are 70 - 150% lower than retail. Since shipping is not hidden in the product cost, I charge the real cost of shipping via Canada Post, or USPS, depending on where you're located. For more information about how I price, please click here: http://justthegoods.myshopify.com/pages/how-are-just-the-goods-products-priced.

There are 9 products + samples in another line called "petal, leaf, root. by Just the Goods" -- this line is priced according to more standard retail/wholesale conventions, so from time to time coupons are offered for that line. More information about that line, and how it is priced, can be found here: https://justthegoods.net/collections/petal-leaf-root-by-just-the-goods Reduced shipping rate options for these conventionally priced products to addresses in Canada and the US can be found here: https://ujimaa.com/Seller/justthegoods/


USA

If you are based in the US, please note that JTG's default pricing is in Canadian Dollars, which convert to approximately 24% less than USD, ultimately translating into an automatic 24% discount. Shipping is based on weight -- the heavier an order, the more the shipping cost. However, since heavier orders usually involve multiple items, the shipping price per item reduces significantly. For example, the first shipping rate is $5.85 which covers one average item... shipping each item in your order individually would be $5.85 CAD + $5.85 + $5.85 + $5.85 etc -- combined shipping, even as many 20 items can cost as little as $15.65 CAD, depending on weight.

Also important to note with respect to parcels destined to the US: I'm in Canada but ship to the US using USPS domestic mail by contracting the services of an international brokerage agent and a cross-border courier. Those costs I absorb myself. The advantage for clients, of course, it that they get cheaper domestic mail rates, faster service with tracking, and don't have to pay duty on products crossing the border. Alternatively, shipping to the US with tracking starts at $22.00 CAD.

CANADA

If you are shipping within Canada, sadly, due to the massive size of our country and the cost of fuel, shipping is higher depending on our distance (i.e. British Columbia and Newfoundland are priced at the highest rates relative to Manitoba), but also depending in your distance relative to the nearest sorting centre in your area. Shipping rates are calculated automatically by Canada Post using their authorized app. Canada Posts raises prices each year, typically in January. Beyond this, it is important to know that any parcel over 2 cm thick must travel as a parcel since Canada Post does not offer a light packet option, much to the frustration of many since that is available from USPS as well as other carriers worldwide. This is sadly a constant problem for all small-scale producers and shippers in Canada. Did you know it costs over $11.00 to ship a single lip balm within my own city of WInnipeg, and over $15.00 to ship one single lip balm to Toronto? Wow...

INTERNATIONAL

Just the Goods products are sold at public wholesale rates, so they are not inflated to create the illusion of cheap or free shipping. As such, parcel rates are calculated according to weight: the heavier an order, and the further it must travel, the more fossil fuels must be consumed in transportation accounting for a higher shipping price.

With that being said, Canadians sadly pay some of the highest rates in the world for things like phone and internet service, and shipping rates. It costs over $11.00 CAD for me to mail one single lip balm within my own city of Winnipeg because it is over 2 cm thick. It costs as much as $15.00 - $18.00 to ship to major cities in other parts of Canada, or up to $20 to ship to isolated rural areas in Canada.

Furthermore, Just the Goods' default international rates include door-to-door tracking and insurance. In the past I allowed people to purchase air mail rates that were less expensive, but they didn't read the shipping policy published on my page, and would get angry that there was no tracking, or insurance with those lower priced options. And, over time, I'm afraid an increasing number of parcels were "lost" and, without insurance, I was forced to provide compensation. I can no longer take personal responsiblity for missing or damaged parcels. 

If you would like to access a lower shipping rate you have two options:

  1. you can try a re-shipping service like BorderLinx or Planet Express as linked in the section above. I recommend you conduct research from your own location to find out which is most favoured in your region
  2. I can offer lower air mail rates, but only with the very clear understanding that there is 1) no insurance 2) no tracking 3) no confirmed arrival time. Orders may take 2 - 6 weeks, or longer since untracked parcels are given low priority at international customs and air mail rates offer no delivery time guarantees. 


More About Shipping by Weight

Ultimately, shipping rates are calculated according to the weight of an orders, not the value of an order, which means that heavier orders cost more to ship than lighter ones. And, again, since I don't increase my product prices to hide the true cost of shipping via the carriers mentioned above, there isn't a way to create the illusion of lower priced shipping.

Over the past 12 years of operation, I've worked as hard as possible to make shipping as transparent and as affordable as possible. My best tip is to combine multiple items into a single parcel to reduce the per item shipping price. Even better, order with friends to divide the cost of shipping between multiple people =-)

Is Free Shipping Really Free?

For a more detailed discussion about shipping prices, including the pros -- and mostly cons -- of inflating product prices to create the illusion of free shipping, please feel welcome to check out this post on Instagram: https://www.instagram.com/p/Bv2ENptgqxL/

Complete shipping policy

For complete information about JTG's shipping policy, including policy regarding the correct addressing of parcels, please visit: https://justthegoods.net/pages/order-processing-everything-you-ever-wanted-to-know-about-shipping


Updated July 1, 2021 to include update to EU import policies.

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